How can we help you?

Your account settings allow you to personalize and secure your shopping experience. Follow the instructions below to manage your account settings efficiently.

Updating Personal Information

Keep your personal information up-to-date for a smooth experience:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Profile Settings: Go to the "Profile" section in your account settings.
  • Edit Information: Click "Edit" next to the information you want to update. Make the necessary changes and save.
  • Changing Your Password

    Enhance your account security by regularly updating your password:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Security Settings: Go to the "Security" section in your account settings.
  • Change Password: Enter your current password, followed by the new password. Confirm the new password and save the changes.
  • Managing Notifications

    Stay informed by setting your notification preferences:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Notification Settings: Go to the "Notifications" section in your account settings.
  • Set Preferences: Choose how you want to be notified about orders, promotions, and updates. Save your preferences.
  • Managing Addresses

    Save and update your shipping addresses for faster checkout:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Address Book: Go to the "Addresses" section in your account settings.
  • Add or Edit Address: Click on "Add New Address" to save a new location or "Edit" to update an existing address.
  • Account Security

    We prioritize the security of your account. Follow these tips to keep your account secure:

  • Use a Strong Password: Create a password that is difficult to guess and contains a mix of letters, numbers, and special characters.
  • Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA in your account settings.
  • Monitor Account Activity: Regularly check your account for any unusual activity and report it to our support team if necessary.
  • Setting Preferences

    Customize your account to suit your preferences:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Preferences: Go to the "Preferences" section in your account settings.
  • Set Preferences: Adjust settings for notifications, newsletters, and other personalized options.
  • Need Help?

    If you need assistance with your account settings, our customer support team is here to help. You can reach us via:

  • Phone: Call us at +371 24330232 during business hours 8am-6pm UTC+3.
  • Email: Send an email to info@evrsolutions.eu with your query.
  • WhatsApp Chat: Use the WhatsApp chat feature on our website for immediate assistance.
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