How can we help you?

Managing your account is simple and provides you with easy access to your orders, payment methods, personal information, and more. Follow the steps below to efficiently manage your account.

Updating Personal Information

Keep your personal information up-to-date to ensure a seamless shopping experience:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Profile Settings: Go to the "Profile" section in your account settings.
  • Edit Information: Click on "Edit" next to the information you want to update. Make the necessary changes and save.
  • Changing Your Password

    For security reasons, it's a good practice to change your password regularly:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Security Settings: Go to the "Security" section in your account settings.
  • Change Password: Enter your current password, followed by the new password. Confirm the new password and save the changes.
  • Viewing Order History

    Keep track of your purchases and order statuses with ease:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Order History: Go to the "Orders" section in your account settings.
  • View Orders: Browse your past orders, check their statuses, and access details and invoices.
  • Managing Addresses

    Save and update your shipping addresses for faster checkout:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Address Book: Go to the "Addresses" section in your account settings.
  • Add or Edit Address: Click on "Add New Address" to save a new location or "Edit" to update an existing address.
  • Setting Preferences

    Customize your account settings to suit your preferences:

  • Log In to Your Account: Access your account on our website.
  • Navigate to Preferences: Go to the "Preferences" section in your account settings.
  • Set Preferences: Adjust settings for notifications, newsletters, and other personalized options.
  • Account Security

    We take your account security seriously. Here are some tips to keep your account secure:

  • Use a Strong Password: Create a password that is difficult to guess and contains a mix of letters, numbers, and special characters.
  • Enable Two-Factor Authentication (2FA): Add an extra layer of security by enabling 2FA in your account settings.
  • Monitor Account Activity: Regularly check your account for any unusual activity and report it to our support team if necessary.
  • Need Help?

    If you need assistance managing your account, our customer support team is here to help. You can reach us via:

  • Phone: Call us at +371 24330232 during business hours 8am-6pm UTC+3.
  • Email: Send an email to info@evrsolutions.eu with your query.
  • WhatsApp Chat: Use the WhatsApp chat feature on our website for immediate assistance.
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