How can we help you?

Orders & Purchases

Sometimes plans change, and we understand. Here’s how you can cancel your order with us:

  • Timeframe: You can cancel your order anytime before it has been processed for shipping. Once it has been shipped, you may need to initiate a return instead.
  • Online Cancellation: Log in to your account, go to your order history, and find the option to cancel your order. Follow the prompts to complete the cancellation process.
  • Contact Us: If you encounter any issues or need assistance with cancelling your order, reach out to our customer support team as soon as possible. We’re here to help!

    • Refunds

    Upon successful cancellation of your order, any payment made will be refunded to your original payment method within [Number] business days. Refunds are subject to our refund policy.

    Need Assistance?

    If you have questions about our cancellation process or need help with your order, our customer support team is ready to assist you:

  • Phone: Call us at +371 24330232 during business hours 8am-6pm UTC+3.
  • Email: Send an email to info@evrsolutions.eu with your query.
  • WhatsApp Chat: Use the WhatsApp chat feature on our website for immediate assistance.
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